30-Day Guarantee

To receive a refund* (less shipping charges and restocking fee), the product must be returned within 30 days.

  • The customer is responsible for all return shipping charges.
  • All returns are carefully inspected by our office before a refund is issued.
  • Unopened items with all seals intact may be returned for full refund within 30 days.
  • Opened items (any seals broken) can not be resold.  Therefore if within 30 days, a store credit may be given not in excess of 50% of the products purchase price based on the amount of product used.  This policy logically prevents returns for 50% credit after the majority of product has already been used.
  • The final refund amount will be determined based upon the return inspection. For example, damages to the product could result in a deduction.
  • Rejected returns are held for 14 days. Items that are not requested to be returned to the Customer (Customer responsible for return shipping) within 14 days will be discarded.
  • Refunds will be issued back to the original form of payment.  Store credits may be used within 30 days of issue.
  • No returns accepted after 30 days.